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Terms and conditions of online sales

Purchases in the online store are governed by the following standard terms of sale. This applies to consumer purchases of goods over the Internet. Consumer purchases over the Internet are mainly regulated by the Contract Act, the Consumer Purchase Act, the Marketing Act, the Undertaking Act and the e-commerce Act.
Available at www.lovdata.no

Price

The price includes all fees and additional costs, except shipping, see delivery and shipping. The price quoted for the item and the service is the total price the buyer must pay.

Payment

The goods are paid by card, Klarna or PayPal when ordering.

Delivery and shipping

Shipping within Norway is free of charge.
The items are sent as a climate neutral service package at Bring with tracking and picked up at your local post office / store post.

Other countries, see our online store. Items ordered, packed and shipped within 5 working days. Delivery time is 5-10 business days.

Right of withdrawal

The buyer must notify the seller as soon as possible of the use of the right of withdrawal. The calendar includes all calendar days. If the deadline ends on a Saturday, public holiday or public holiday, the deadline is extended to the nearest working day. Notification shall be by e-mail to hildegunn@dahlsnissen.no
When using the right of withdrawal, the item must be returned to the seller without undue delay and no later than 14 days from notification of use of the right of withdrawal. The buyer pays the return of the item. Unclaimed parcels are charged to the buyer for the return cost. Feel free to contact us if you have any doubts about how to arrange a return. Contact us here at mail hildegunn@dahlsnissen.no or phone +47 950 72 707
The purchase price will be refunded as soon as the goods have been received in return and confirmed in good condition by our warehouse.

No right of return on products where packaging is opened or otherwise used.

Damage / Complaint

Should there be a defect or damage to the item, the buyer must within a reasonable time after it was discovered or should have been discovered, notify the seller that he or she will invoke the defect. The buyer has always advertised in time if it happens within 2 months. from the defect was discovered.

Goods damaged in transport will be replaced. You must contact us the same day you pick up the package at pick-up point.Contact us by email: hildegunn.dahlsnissen.no Send us a digital picture of the damaged goods. We will send you new items as soon as we receive the picture. If you are in doubt about how to handle the return, you can contact us by email. email or phone.

Return

See information under Undo rights and Injury / Complaints.

Privacy

Seller is responsible for processing personal data collected. Unless the Buyer consents to anything else, in accordance with the Personal Data Act, the Seller may only collect and store the personal information necessary for the Seller to carry out the obligations under the Agreement. Personal information about the buyer will only be disclosed to others if it is necessary for the seller to execute the agreement with the buyer, or in statutory cases.

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